Player support
How can we help?
Find quick answers, report a problem or send us feedback about one of our games.
ZipLine
Gameplay issues
If a level does not behave as expected, include the level number, device model and iOS version when reporting it.
Ads & purchases
Advertising support
For ad-related problems, tell us what happened and approximately when you saw the issue.
Feedback
Ideas & suggestions
We welcome useful feedback about difficulty, usability, accessibility and new features.
Contact DaMar Games Studios
The fastest way to report a technical issue is through our public GitHub support tracker. Please do not include passwords, payment details or other sensitive information.
Before reporting a problem
- Restart the game and your device.
- Make sure the game and iOS are up to date.
- Include the game name, level number (if relevant), device model and steps to reproduce the problem.