Player support

How can we help?

Find quick answers, report a problem or send us feedback about one of our games.

ZipLine

Gameplay issues

If a level does not behave as expected, include the level number, device model and iOS version when reporting it.

Ads & purchases

Advertising support

For ad-related problems, tell us what happened and approximately when you saw the issue.

Feedback

Ideas & suggestions

We welcome useful feedback about difficulty, usability, accessibility and new features.

Contact DaMar Games Studios

The fastest way to report a technical issue is through our public GitHub support tracker. Please do not include passwords, payment details or other sensitive information.

Before reporting a problem

  • Restart the game and your device.
  • Make sure the game and iOS are up to date.
  • Include the game name, level number (if relevant), device model and steps to reproduce the problem.